Privacy Policy
Welcome to thechiropillow (“we,” “us,” or “our”)! This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website， thechiropillow.com (the “Site”). We are committed to protecting your privacy and ensuring the confidentiality of your information. By accessing or using the Site, you consent to the practices described in this Privacy Policy.
Personal Information We Collect
During your visit to the Site, certain information about your device is automatically collected. This includes your web browser, IP address, time zone, and cookies stored on your device. We also collect data on the specific web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. This information is referred to as “Device Information.”
Additionally, when you make a purchase or attempt to do so through the Site, we collect specific information from you, such as your name, billing address, shipping address, payment details (including credit card numbers), PayPal, email address, and phone number. This information is referred to as “Order Information.”
Throughout this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.
How Do We Use Your Personal Information?
We primarily use the Order Information to fulfill any orders you place through the Site. This involves processing your payment details, arranging shipping, and providing order confirmations and invoices. Moreover, we use the Order Information to:
- Communicate with you effectively.
- Screen orders for potential risks or fraudulent activities.
- Provide you with information or advertisements related to our products or services, based on your preferences.
The Device Information we collect serves various purposes, including:
- Assisting us in screening for potential risks and fraud, particularly through the analysis of your IP address.
- Improving and optimizing our Site, such as generating analytics to understand how customers browse and interact with the Site and assessing the success of marketing and advertising campaigns.
We prioritize the protection and confidentiality of your personal information and strive to utilize it responsibly and transparently in compliance with applicable data protection laws.
Sharing Your Personal Information
We may share your Personal Information with third parties to help us provide and improve our services, as described in this Privacy Policy. Here are the details on how we share your information:
- Service Providers: We work with trusted service providers to support various aspects of our operations. For example, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information in their privacy policy . Additionally, we utilize Google Analytics to gain insights into how our customers use the Site. You can find information about how Google uses your Personal Information in its privacy policy . To opt-out of Google Analytics.
- Compliance with Legal Obligations: We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
Your Rights and Data Retention
You have the right to access, correct, update, or request the deletion of your personal information held by us. If you wish to exercise any of these rights, please contact us using the contact information provided below. We may require specific information to verify your identity and process your request. Certain legal or regulatory restrictions may apply, affecting our ability to provide access to your Personal Information.
We retain your Personal Information only for as long as necessary to fulfill the purposes we collected it for or to meet legal, accounting, or reporting requirements. In some cases, we may anonymize your Personal Information so that it can no longer be associated with you.
Changes to Privacy Policy
Our Privacy Policy may be updated from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any material changes will be notified to you via email or a notice on the Website home page. The date of the last revision will be indicated at the top of this page. It is your responsibility to maintain an up-to-date and deliverable email address and review the Privacy Policy periodically.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support@thechiropillow.com .